Customer-Driven Retail Associate (Flexible Hours)

Mattel; Dallas (TX); On-site; USD 21,000 - 24,000; Full time

Job summary

American Girl Retail Store in Dallas seeks a dynamic Sales Department Clerk (Retail Associate) to provide prompt, efficient, and exceptional sales assistance within a customer-oriented environment.

Responsibilities include greeting customers, sharing product knowledge, processing POS transactions, upselling, and supporting events and promotions while maintaining store standards and service quality.

Qualifications

• Sales experience in the specialty retail or service industry preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

POS system

Flexible schedule

Customer service mindset

Tools

POS System

Job description

American Girl Retail Store in Dallas seeks a dynamic Sales Department Clerk (Retail Associate) to provide prompt, efficient, and exceptional sales assistance within a customer-oriented environment.

Responsibilities include greeting customers, sharing product knowledge, processing POS transactions, upselling, and supporting events and promotions while maintaining store standards and service quality.