Auto Parts Specialist - Customer & Tech Expert

O'Reilly Auto Parts; Oklahoma City (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages & Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental & vision insurance

Tuition educational assistance

Team member health/wellbeing programs

Job summary

A leading automotive retail company is seeking a Parts Specialist in Oklahoma City. The role involves providing high-level service to retail and installer customers while supporting store management. Responsibilities include assisting customers, promoting customer service programs, maintaining the cash drawer, and resolving complaints. Ideal candidates should possess outstanding customer service skills and be able to multitask effectively. Competitive benefits and opportunities for career growth are offered, along with a supportive work environment.

Qualifications

• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist store management in assigned tasks.
• Promote customer service programs.
• Greet and assist customers in selection of merchandise.
• Maintain cash drawer and process transactions.
• Resolve customer complaints and process exchanges.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Job description

A leading automotive retail company is seeking a Parts Specialist in Oklahoma City. The role involves providing high-level service to retail and installer customers while supporting store management. Responsibilities include assisting customers, promoting customer service programs, maintaining the cash drawer, and resolving complaints. Ideal candidates should possess outstanding customer service skills and be able to multitask effectively. Competitive benefits and opportunities for career growth are offered, along with a supportive work environment.