Customer-Driven Inside Sales Pro

State Electric Supply Company; Concord (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and disability insurance

401(k) with employer match

Profit sharing

Flexible paid time off

Tuition reimbursement

Job summary

State Electric Supply Co. is seeking an Inside Sales Representative in Concord, NC. You will identify customer needs, recommend products, and build lasting relationships with customers and branch teams.

In this fast-paced, customer-centric role, you will process orders, prepare quotations, and provide product information to help customers make informed purchases. A strong focus on service, product knowledge, and teamwork is essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Ability to accurately process orders, transactions, and customer information.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• A customer-focused mindset and willingness to help solve problems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning products and building knowledge of the electrical distribution industry.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Build and maintain strong customer relationships through friendly, dependable service.
• Develop and maintain a strong understanding of State Electric products, services, and industry trends.
• Process customer orders accurately and efficiently.
• Prepare quotations and provide product information to help customers make purchasing decisions.
• Respond to customer requests by phone, email, and in person as needed.
• Operate the cash register and handle point-of-sale transactions when applicable.
• Provide exceptional customer service and help resolve questions or concerns.
• Work closely with branch teammates to support customers and keep daily operations running smoothly.

Education

High school diploma or equivalent

Job description

State Electric Supply Co. is seeking an Inside Sales Representative in Concord, NC. You will identify customer needs, recommend products, and build lasting relationships with customers and branch teams.

In this fast-paced, customer-centric role, you will process orders, prepare quotations, and provide product information to help customers make informed purchases. A strong focus on service, product knowledge, and teamwork is essential.