Inside Sales Rep - Concord

State Electric Supply Company; Concord (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and disability insurance

401(k) with employer match

Profit sharing

Flexible paid time off

Tuition reimbursement

Job summary

State Electric Supply Co. is seeking an Inside Sales Representative in Concord, NC. You will identify customer needs, recommend products, and build lasting relationships with customers and branch teams.

In this fast-paced, customer-centric role, you will process orders, prepare quotations, and provide product information to help customers make informed purchases. A strong focus on service, product knowledge, and teamwork is essential.

Qualifications

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Ability to accurately process orders, transactions, and customer information.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• A customer-focused mindset and willingness to help solve problems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning products and building knowledge of the electrical distribution industry.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Build and maintain strong customer relationships through friendly, dependable service.
• Develop and maintain a strong understanding of State Electric products, services, and industry trends.
• Process customer orders accurately and efficiently.
• Prepare quotations and provide product information to help customers make purchasing decisions.
• Respond to customer requests by phone, email, and in person as needed.
• Operate the cash register and handle point-of-sale transactions when applicable.
• Provide exceptional customer service and help resolve questions or concerns.
• Work closely with branch teammates to support customers and keep daily operations running smoothly.

Education

High school diploma or equivalent

Job description

Join State Electric Supply Co. as an Inside Sales Representative in Concord, NC.

Our Inside Sales Representatives play an important role in keeping our customers and branches moving. You’ll help customers find the right products, solve problems, process orders, prepare quotations, and build the relationships that keep them coming back. It’s a fast-paced, customer-focused role where product knowledge, service, and sales all come together.

What Makes This Role Stand Out

• Build relationships with customers every day while helping them find the products and solutions they need.
• Develop valuable product and industry knowledge that can support long-term growth in sales and distribution.
• Grow your sales skills through order entry, quotations, product recommendations, and day-to-day customer support.
• A customer-focused role with room to grow in an established electrical distribution company.

What You’ll Do

• Identify customer needs and recommend appropriate products or services.
• Build and maintain strong customer relationships through friendly, dependable service.
• Develop and maintain a strong understanding of State Electric products, services, and industry trends.
• Process customer orders accurately and efficiently.
• Prepare quotations and provide product information to help customers make purchasing decisions.
• Respond to customer requests by phone, email, and in person as needed.
• Operate the cash register and handle point-of-sale transactions when applicable.
• Provide exceptional customer service and help resolve questions or concerns.
• Work closely with branch teammates to support customers and keep daily operations running smoothly.

What You’ll Bring

• High school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Ability to accurately process orders, transactions, and customer information.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• A customer-focused mindset and willingness to help solve problems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning products and building knowledge of the electrical distribution industry.

Why Join State Electric?

Since 1952, State Electric Supply Co. has grown into one of the nation’s leading electrical distributors, serving customers across seven states.

We’ve built our reputation by taking care of our customers and investing in our people. When you join State Electric, you become part of a team where your work matters, your contributions are valued, and opportunities are available to learn, grow, and build a career.

Benefits That Support You

Eligible employees have access to a comprehensive benefits package that includes:

• Medical, prescription, dental, and vision coverage.
• Health Savings Account options.
• Life and disability insurance.
• Wellness and healthcare support programs.
• 401(k), Roth retirement options, and profit sharing.
• Flexible paid time off.
• Tuition reimbursement and education assistance.
• Weekly pay with direct deposit.
• Employee discounts and purchasing benefits.

More Than a Transaction

Inside Sales is about more than processing an order. You’ll get to know our customers, understand what they’re trying to accomplish, and help connect them with the products and solutions that keep their work moving. Each interaction is an opportunity to strengthen a relationship, grow your product knowledge, and build trust in State Electric.

If you’re customer-focused, organized, eager to learn, and enjoy helping people solve problems, we’d like to hear from you.

State Electric Supply Co. is an Equal Opportunity Employer committed to providing an inclusive workplace and equal employment opportunities for all qualified applicants.

Recruitment Safety Notice

Your safety and security matter to us. During the recruitment process, no State Electric recruiter or employee will request sensitive financial or personal information by email. If you encounter suspicious activity, please contact Human Resources at [e-mail] or [phone].

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.