Customer-Driven Digital UX Strategist

Crown; New Bremen (OH); Presencial; USD 70 000 - 105 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401k

Resumo da oferta

Crown Equipment Corporation in New Bremen, OH is seeking a UX-focused professional to shape digital experiences for web and mobile platforms. You will translate business goals into customer-centered interfaces and collaborate with product, design, and engineering teams.

The ideal candidate has 2+ years in UX-related work, with strong knowledge of content strategy, accessibility, and usability testing. This is an on-site role offering comprehensive benefits.

Qualificações

• Bachelor’s degree in Marketing, Design UX, or Psychology; 2+ years related experience.
• Non-degree considered if 12+ years related experience with HS diploma.

Responsabilidades

• Represent the voice of the customer and advocate for best-in-class digital experiences.
• Use customer research, analytics, and market insights to inform digital strategy and optimization.
• Conduct user research, competitive analysis, and content evaluations to identify improvement opportunities.
• Define customer journeys, information architecture, and user flows across web and mobile experiences.
• Translate business goals and customer needs into effective digital experiences.
• Collaborate with cross-functional teams to identify user needs and recommend experience improvements.
• Partner with designers and developers to create and implement user-centered solutions.
• Define requirements and support successful development and implementation of approved solutions.
• Ensure digital experiences follow usability, accessibility, and navigation best practices.
• Establish and monitor UX performance metrics and communicate insights to stakeholders.

Conhecimentos

UX Design

User Research

Content Strategy

Accessibility

Formação académica

Bachelor’s degree in Marketing, Design UX, or Psychology

High school diploma with 12+ years related experience

Ferramentas

Figma

Google Analytics

Descrição da oferta de emprego

Crown Equipment Corporation in New Bremen, OH is seeking a UX-focused professional to shape digital experiences for web and mobile platforms. You will translate business goals into customer-centered interfaces and collaborate with product, design, and engineering teams.

The ideal candidate has 2+ years in UX-related work, with strong knowledge of content strategy, accessibility, and usability testing. This is an on-site role offering comprehensive benefits.