Customer-Driven Counter Sales Pro (Building Materials)

Beacon Roofing Supply, Inc; San Antonio (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health Care Benefits

Paid Time Off

Job summary

QXO is seeking a Counter Sales Associate in San Antonio to deliver excellent customer service while supporting daily sales operations at the branch. You will assist customers with product selection, entry of orders, and transactions in a fast-paced, team-driven environment.

The ideal candidate has strong communication skills, retail or counter sales experience, and is comfortable learning POS and inventory systems.

Qualifications

• Customer service and communication skills required.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and ability to learn POS and inventory systems.
• Strong attention to detail and organizational skills.
• Team-oriented mindset with a positive attitude.
• Experience in retail, counter sales, or customer service.
• Familiarity with building materials or construction products.
• Experience with POS systems or order entry.
• Ability to stand, walk, and lift up to 50-60 lbs.
• Ability to work in a retail/store and warehouse environment.

Responsibilities

• Greet and assist customers in a professional and timely manner.
• Help customers select products, answer questions, and provide solutions based on their needs.
• Process sales transactions, returns, and payments accurately.
• Support order entry, pricing, and product availability inquiries.
• Maintain knowledge of products, pricing, and promotions.
• Assist with special orders and customer requests.
• Communicate product availability and lead times clearly.
• Receive, stock, and replenish merchandise as needed.
• Maintain accurate inventory levels and report discrepancies.
• Assist with merchandising, signage, and organization of sales areas.
• Help ensure the sales floor and counter areas are clean and organized.
• Work closely with yard, warehouse, and delivery teams to ensure accurate order fulfillment.
• Communicate customer needs, feedback, and issues to management.
• Support a team‑oriented environment focused on service and efficiency.
• Follow all company policies, procedures, and safety standards.
• Maintain accuracy in transactions and adhere to loss prevention practices.
• Perform additional duties as assigned.

Skills

Customer service

Multitasking

Basic computer skills

Attention to detail

Team‑oriented

Retail experience

Building materials familiarity

POS systems

Order entry

Tools

POS systems

Order entry software

Job description

QXO is seeking a Counter Sales Associate in San Antonio to deliver excellent customer service while supporting daily sales operations at the branch. You will assist customers with product selection, entry of orders, and transactions in a fast-paced, team-driven environment.

The ideal candidate has strong communication skills, retail or counter sales experience, and is comfortable learning POS and inventory systems.