Counter Sales Associate: Building Materials Pro

Beacon Roofing Supply, Inc; Port Hadlock (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401k employer match

Health insurance plans

Paid time off

Job summary

QXO is seeking a Counter Sales Associate to deliver excellent customer service and drive sales at the counter. You will help customers with product selection, process transactions, maintain inventory, and support store operations to ensure a positive buying experience.

Requirements include 1-3 years of retail experience, basic computer skills, and knowledge of lumber/building materials. Strong communication and multitasking abilities are essential in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• 1-3 years of retail or counter sales experience preferred.
• Lumber, building materials, or construction industry knowledge strongly preferred.
• Strong organizational and time-management skills.
• Excellent interpersonal and communication skills.
• Basic to intermediate computer skills, including POS systems and inventory software.
• Ability to multitask in a fast-paced, customer-focused environment.

Responsibilities

• Provide exceptional customer service by creating a welcoming, professional, and solution-oriented environment for every guest, including greeting and acknowledging all customers promptly.
• Assist customers with product selection, order entry, pricing, availability, and basic technical questions using strong product knowledge and problem-solving skills.
• Maintain working knowledge of current products, vendor offerings, promotions, special orders, and seasonal merchandise.
• Accurately process sales transactions, returns, credits, and payments through the POS system while maintaining proper cash handling and media accountability.
• Support merchandising standards by assisting with product displays, signage, pricing accuracy, store cleanliness, and organization of sales areas.
• Receive, stock, rotate, and replenish merchandise while monitoring inventory levels and reporting discrepancies or shortages.
• Follow all company policies and procedures related to safety, loss prevention, pricing, and inventory control.
• Communicate customer feedback, special requests, and service issues to store management in a timely and professional manner.
• Work collaboratively with yard staff, delivery teams, and management to ensure accurate order fulfillment and smooth daily operations.
• Perform other duties as assigned to support store operations and customer satisfaction.

Skills

Interpersonal skills

Communication skills

Multitasking

POS systems

Inventory software

Time management

Organization

Education

High school diploma or GED

Tools

POS systems

Inventory software

Job description

QXO is seeking a Counter Sales Associate to deliver excellent customer service and drive sales at the counter. You will help customers with product selection, process transactions, maintain inventory, and support store operations to ensure a positive buying experience.

Requirements include 1-3 years of retail experience, basic computer skills, and knowledge of lumber/building materials. Strong communication and multitasking abilities are essential in a fast-paced environment.