Counter Sales Pro - Customer-Focused, Fast-Paced Retail

QXO; Boone (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Care Benefits

Paid Time Off

Job summary

QXO in Boone, NC is seeking a Customer Service/Counter Sales associate to welcome customers, help them select products, and process transactions accurately. You will coordinate with yard and warehouse teams to ensure on-time fulfillment and maintain up-to-date product knowledge, pricing, and promotions.

The role requires strong communication, multitasking, and reliability in a fast-paced retail environment, with a willingness to work extended hours as needed. Health benefits and PTO are provided.

Qualifications

• Experience in retail, counter sales, or customer service roles.
• Familiarity with building materials or construction products.
• Experience with POS systems or order entry.

Responsibilities

• Greet and assist customers in a professional and timely manner.
• Help customers select products and provide solutions based on their needs.
• Process sales transactions, returns, and payments accurately.
• Support order entry, pricing, and product availability inquiries.
• Maintain knowledge of products, pricing, and promotions.
• Assist with special orders and customer requests.
• Communicate product availability and lead times clearly.
• Receive, stock, and replenish merchandise as needed.
• Maintain accurate inventory levels and report discrepancies.
• Assist with merchandising, signage, and organization of sales areas.
• Help ensure the sales floor and counter areas are clean and organized.
• Work closely with yard, warehouse, and delivery teams to ensure accurate order fulfillment.
• Communicate customer needs, feedback, and issues to management.
• Support a team-oriented environment focused on service and efficiency.
• Follow all company policies, procedures, and safety standards.
• Maintain accuracy in transactions and adhere to loss prevention practices.

Skills

Customer service

Multitasking

Basic computer skills

Attention to detail

Team player

Retail experience

POS systems

Order entry

Lifting 50–60 lbs

Store/warehouse

Customer communication

Tools

POS systems

Inventory systems

Job description

QXO in Boone, NC is seeking a Customer Service/Counter Sales associate to welcome customers, help them select products, and process transactions accurately. You will coordinate with yard and warehouse teams to ensure on-time fulfillment and maintain up-to-date product knowledge, pricing, and promotions.

The role requires strong communication, multitasking, and reliability in a fast-paced retail environment, with a willingness to work extended hours as needed. Health benefits and PTO are provided.