Customer Design Supervisor

Indiana Michigan Power Company; United States; On-site; USD 99,000 - 129,000; Full time

Job summary

Indiana Michigan Power Company is seeking a design-focused engineer to lead the Distribution Design group, directing technical activities such as analyzing service requests, drafting work orders, estimating materials, and mapping the distribution system.

You will mentor staff, ensure customer satisfaction, monitor progress against budgets and codes, and collaborate with other departments to maintain accurate maps and standards across the distribution network.

Qualifications

• Bachelor's degree in electrical engineering or related discipline, and minimum of 5 years' experience in the design of power system electrical distribution facilities or other related experience.
• OR associate’s degree in electrical/electronic technology or related discipline, and minimum of 7 years' experience in the design of distribution facilities
• OR High school diploma or GED with 9 years of experience in the design of distribution facilities.

Responsibilities

• Provide leadership and technical services direction to establish a high performing engineering design team.
• Ensure the contribution of all employees within the Distribution Design group in developing methods and approaches by maintaining close involvement with the employees and listening to the ideas, needs and recommendations.
• Ensure that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction.
• Monitor design, material and work progress on department projects to control costs within estimated budget and to ensure codes, standards and schedules are met.
• Coordinate with other departments to maintain accurate maps of the distribution system.
• Develop employee skills/knowledge. Promotes and assures standard compliance.

Skills

Leadership

Technical direction

Customer focus

Project monitoring

Education

Bachelor's in Electrical Engineering

Associate's in Electrical/Electronic Technology

High School Diploma/GED

Job description

Job Summary

Manage technical activities such as analyzing service requests, designing and drafting work orders, estimating and requesting construction materials and equipment, maintaining mapping systems, and other technical activities.

Job Description

What You'll Do:

• Provide leadership and technical services direction to establish a high performing engineering design team.


• Ensure the contribution of all employees within the Distribution Design group in developing methods and approaches by maintaining close involvement with the employees and listening to the ideas, needs and recommendations.


• Ensure that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction.


• Monitor design, material and work progress on department projects to control costs within estimated budget and to ensure codes, standards and schedules are met.


• Coordinate with other departments to maintain accurate maps of the distribution system.


• Develop employee skills/knowledge. Promotes and assures standard compliance.

What We're Looking For:

Education and work requirements are listed below:

• Bachelor's degree in electrical engineering or related discipline, and minimum of 5 years' experience in the design of power system electrical distribution facilities or other related experience.


• OR associate’s degree in electrical/electronic technology or related discipline, and minimum of 7 years' experience in the design of distribution facilities


• OR High school diploma or GED with 9 years of experience in the design of distribution facilities.

Physical demand level is Sedentary

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Compensation Data

Compensation Grade: SP20-008

Compensation Range: $98,993.00 - $128,688.00

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

American Electric Power Mission

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities.

We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce.

All while delivering the reliable service our customers expect.

It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future.

Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.