Customer Data & Service Specialist

DCC Propane, LLC; De Motte (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

The Customer Data Coordinator at DCC Propane, LLC will support the Customer Service team by ensuring accurate data entry, up-to-date contact records, and timely batch posting daily. This role also handles new account setup, file maintenance, monthly reporting and office administration, with on-site presence required.

Ideal candidates have a high school diploma or GED, 3+ years in an office setting, and experience in customer service or inside sales.

Qualifications

• High school diploma / GED is required.
• Minimum of 3 years of experience in an office environment preferred.
• Customer service or inside sales experience preferred.

Responsibilities

• Provide exemplary customer service to residential and commercial customers, including phone and in-person interactions.
• Enter and maintain accurate customer data, update contact information, and post daily handheld batches.
• Run daily and month-end reports; assist with year-end reporting and general office administration.
• Coordinate residential collections and handle billing inquiries within targeted metrics.

Skills

Customer service

Organization

Communication

MS Office

Time management

Dependable

Follow directions

Team collaboration

Safety awareness

Education

High school diploma / GED

Tools

MS Office

Job description

The Customer Data Coordinator at DCC Propane, LLC will support the Customer Service team by ensuring accurate data entry, up-to-date contact records, and timely batch posting daily. This role also handles new account setup, file maintenance, monthly reporting and office administration, with on-site presence required.

Ideal candidates have a high school diploma or GED, 3+ years in an office setting, and experience in customer service or inside sales.