Customer Data Portfolio Project Mgr

KFC Corporation; Irvine (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Taco Bell in Irvine, CA is seeking a Customer Data Portfolio Project Manager to support the portfolio operating rhythm, intake coordination, and roadmap visibility across Customer Data, CRM, Analytics, and Digital workstreams.

Reporting to the Customer Data Strategy & Journey Lead, you will help ensure work is documented, organized, sequenced, and communicated so priorities, blockers, decisions, and leadership needs are visible across the portfolio.

Qualifications

• Experience coordinating multi-workstream portfolios.
• Strong organizational and communication skills.
• Ability to track dependencies and escalate risks.

Responsibilities

• Coordinate portfolio operating rhythm across Customer Data, CRM, Analytics and Digital workstreams.
• Document and communicate priorities, blockers, decisions and leadership needs.

Job description

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industryboundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About the Job:

The Customer Data Portfolio Project Manager supports the portfolio operating rhythm, intake coordination, roadmap visibility, dependency tracking, and delivery coordination across Taco Bell’s Customer Data, CRM, Analytics, and related Digital workstreams. This role helps ensure work is clearly documented, organized, sequenced, and communicated so priorities, blockers, decisions, and leadership needs are visible across the portfolio.

Reporting to the Customer Data Strategy & Journey Lead, this role will help bring structure, consistency, and transparency to a fast-moving portfolio of initiatives spanning customer data foundations, CRM activation, customer lifecycle capabilities, analytics enablement, and broader Digital priorities. The role will support CDI&S representation within D&T intake processes, track follow-through on DCT and senior leadership escalations, maintain CRM and MarTech roadmap visibility, and coordinate cross-functional work tied to Lifecycle, Loyalty, Digital Product, Data, Technology, and external partners.

The primary focus of this role is portfolio operations and delivery coordination rather than hands-on technical implementation, platform ownership, or portfolio strategy ownership. This individual will serve as a key operational point of contact for CDI&S, helping prepare status updates, highlight risks and blockers, track dependencies, and ensure leadership has the visibility needed to guide decisions and remove obstacles.