Customer Data Analytics & Insights Analyst – Ecommerce

EXPRESS; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

EXPRESS is looking for a Customer Data Analyst in Columbus, Ohio to enhance customer insights and optimize reporting. This role requires a Bachelor's degree in Analytics or Data Science and demands expertise in data analysis, particularly in customer file KPIs, marketing analytics, and data visualization.

The ideal candidate has 3–5+ years of experience, proficiency in Google Analytics, and a strong analytical skill set. Responsibilities include analyzing customer trends, developing dashboards, and collaborating with cross-functional teams to drive impactful insights.

Qualifications

• 3–5+ years of experience in data analysis or customer analytics.
• Strong experience working with customer databases and large datasets.
• Ability to communicate insights clearly to non-technical stakeholders.

Responsibilities

• Analyze and report on core customer file KPIs.
• Evaluate marketing campaigns and product initiatives.
• Develop and maintain dashboards to track performance.

Skills

Data analysis

Customer analytics

Data extraction

Google Analytics

Data visualization

Excel

Education

Bachelor's degree in Analytics or Data Science

Tools

CRM platforms

BI tools

Job description

EXPRESS is looking for a Customer Data Analyst in Columbus, Ohio to enhance customer insights and optimize reporting. This role requires a Bachelor's degree in Analytics or Data Science and demands expertise in data analysis, particularly in customer file KPIs, marketing analytics, and data visualization.

The ideal candidate has 3–5+ years of experience, proficiency in Google Analytics, and a strong analytical skill set. Responsibilities include analyzing customer trends, developing dashboards, and collaborating with cross-functional teams to drive impactful insights.