Analyst eCommerce BI Analytics

American Greetings; Westlake (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

American Greetings in Westlake, Ohio seeks an Analytics Analyst to transform data into actionable insights, partnering with Marketing, Merchandising, Product, Creative, and Leadership to drive performance. Focused on business problem solving, you’ll build dashboards, design experiments, and communicate recommendations to improve our ecommerce experiences.

You will run SQL queries, analyze results, and translate insights into impactful visualizations, while identifying opportunities to streamline

Qualifications

• Bachelor’s Degree required in Statistics, Economics, Business Analytics, or similar discipline.
• 5+ years experience in scripting with SQL and/or analytics coding in a business setting.
• 5+ years experience with data visualization tools: Power BI, Tableau, Qlik.
• Experience with Alteryx is a plus.
• Experience with eCommerce analytics or Google Analytics is a plus.

Responsibilities

• Create BI dashboards and interactive analytical applications to inform decisions.
• Analyze large datasets with SQL and visualize results in BI tools.
• Design and evaluate experiments, perform data wrangling, and basic analytics tasks as needed.
• Surface insights across AG ecommerce to inform decisions and customer experience improvements.
• Collaborate with data warehouse staff on data requirements and quality.

Skills

Data visualization

SQL scripting

Analytical thinking

Communication

Time management

Initiative

Education

Bachelor’s Degree in Statistics/Economics/Business Analytics

Tools

Power BI

Tableau

Qlik

Alteryx

Python

R

Job description

Job Description

Because this position requires regular on-site work at our Creative Studios in Westlake, Ohio, we will focus on candidates who currently reside in Northeast Ohio. Remote work and relocation assistance are not available for this role.

As Analytics Analyst, you'll turn data into actionable business insights that improve customer experiences and drive business performance. You'll partner with Marketing, Merchandising, Product, Creative, and Leadership to answer business questions, evaluate new opportunities, measure performance, and influence strategic decisions through data.

This is a highly analytical role focused on business problem solving—***not IT support or software development***. You'll analyze customer behavior, build dashboards and visualizations, design and evaluate experiments, identify trends, and communicate recommendations that improve the performance of our eCommerce business.

You will work with the data warehouse and BI team to run SQL queries across large datasets, analyze results, and translate insights into impactful dashboards and visualizations that support business decision-making. You will also help identify opportunities to streamline and automate reporting and analytical workflows using a variety of data and business intelligence tools.

You will also be responsible for critically reviewing reports and data for completeness and accuracy. This role requires a quantitative, creative, critical thinker with a mindset for continual learning and customer focus.

Prior experience in an eCommerce analytical role is preferred but not required.

Essential Duties & Responsibilities

• Drive better decision making by creating decision support tools that range from BI dashboards to interactive analytical applications
• Analyze large data sets by quantifying the data quality, identifying particular patterns and visualizing the results in Tableau
• Perform tasks such as data wrangling, A/B test design and analysis, statistical modeling, data mining, segmentation, clustering, data visualization, or basic data analysis tasks as needed
• Surface performance insights and opportunities across all of AG ecommerce businesses to inform decisions and drive positive change within the organization and/or the consumer experience
• Provide direction to the data warehouse staff to identify required data and infrastructure for reporting and analyses. Also includes working with data warehouse staff on data quality issues, metadata, etc.

Experience Required

Required Length & Type of Experience:

• 5+ years experience in scripting with SQL and/or experience in analytical coding and software packages such as R, or Python in a business setting
• 5+ years experience with data visualization tools: Power BI, Tableau, Qlik in a business setting
• Experience with Alteryx is a plus
• Experience with e-commerce and Google Analytics or similar web analytics platform is a plus

Knowledge, Skills & Abilities

• Skilled at visual information presentation and dashboard creation and management
• Exceptional analytical and problem solving skills
• Strong written and oral communication skills
• Possess individual initiative, creativity, and passion for quantitative analytics
• Ability to handle multiple projects at once as well as plan and prioritize work
• Good time management skills and ability to complete projects with less oversight
• A genuine interest in innovation

Education Required

Bachelor's Degree in Statistics, Economics, Business Analytics, or similar discipline. Degree major secondary to hands-on experience managing or performing an analytical role.

Please ensure all information submitted in your application is complete and accurate. Verification of candidate information may be conducted during the hiring process. Candidates who provide false, misleading, or materially inaccurate information, including residence or location information, may be disqualified from consideration.

Career Site Category

Corporate Jobs