Customer Contract Admin Analyst - Urgent Need

MillenniumSoft Inc; San Diego (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

MillenniumSoft Inc seeks a Customer Contract Admin Analyst in San Diego to support accounts receivable and collections for a 12-month contract. You will work 40 hours per week, monitor balances, resolve disputes, and negotiate payments.

Strong Excel and communication skills are essential to coordinate with Sales, Contracts, and Recon teams. The role emphasizes attention to detail, ability to multitask, and the capacity to operate independently or as part of a team, ensuring timely payments and

Qualifications

• Strong analytical and communication skills are required.
• Ability to manage multiple tasks with attention to detail.
• Experience coordinating with Sales, Contracts, and Accounts teams is a plus.

Responsibilities

• Monitor accounts receivable balances and perform collection activities.
• Resolve customer disputes related to non-payment and negotiate payments.
• Review contractual terms and communicate them to customers and internal teams.
• Identify issues affecting timely payment and escalate as needed.
• Collaborate with Sales, Contracts, Recon/Database, and Cash Applications teams.
• Maintain documentation on collection efforts and complete reports by deadlines.

Skills

Analytical thinking

Verbal communication

Written communication

Multi-tasking

Attention to detail

Team collaboration

Tools

Excel

Job description

Position : Customer Contract Admin Analyst

Location : San Diego, CA

Duration : 12 Months contract

Total Hours/week : 40.00

pay rate:25-30/hr

Note

We are heavy on customer support, analytical thinking and good verbal and written skills to communicate complex issues.

Description

Essential Functions:

• Primary responsibilities include monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer disputes related to non-payment; conduct payment negotiation. Escalates accounts as necessary.
• Works closely with Account Executives (Sales), Contracts, Recon/Database, Field Service, Cash Applications teams to identify and resolve issues affecting timely payment.
• Ability to review contractual terms and communicate those with customers and internal teams to help resolve discrepancies and obtain payment.
• Ability to multi-task. Excellent analytical/reasoning skills Attention to detail. Good verbal/written communication skills.
• Ability to work both independently and part of a team.

Specific Duties, Activities, And Responsibilities

• Collect customer payments in accordance with payment due dates
• Identify issues attributing to account delinquency
• Perform reconciliations as necessary
• Review and monitor assigned accounts and all applicable collections reports
• Provide timely follow up on payment arrangements
• Maintain required level of documentation on collection efforts
• Escalate delinquent accounts as per the Escalation Protocol
• Complete all reports on delinquent accounts by the established deadlines
• Analytical thinking
• Ability to prioritize work in consideration of deadlines
• Intermediate excel skills