Customer & Community Growth Lead

Medium; United States; Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity

Competitive Salary

Comprehensive health, vision, and dental insurance

401K match

Job summary

Medium is seeking a Customer & Community Growth Manager to enhance customer engagement in their fintech ecosystem. The role involves building communities and advocacy programs that drive customer success and product adoption.

The ideal candidate should have 5+ years of experience in customer marketing or success roles, and strong skills in project management and analytics. Nitra offers competitive salary, equity, and comprehensive health benefits.

Qualifications

• 5+ years of experience in customer-facing roles.
• Experience building customer communities and advocacy programs.
• Exceptional communication and relationship-building skills.

Responsibilities

• Build and scale customer communities across the healthcare customer base.
• Develop customer growth initiatives that increase adoption.
• Own customer advocacy programs including testimonials and case studies.

Skills

Customer Marketing

Community Engagement

Customer Success

Product Marketing

Analytics

Job description

Medium is seeking a Customer & Community Growth Manager to enhance customer engagement in their fintech ecosystem. The role involves building communities and advocacy programs that drive customer success and product adoption.

The ideal candidate should have 5+ years of experience in customer marketing or success roles, and strong skills in project management and analytics. Nitra offers competitive salary, equity, and comprehensive health benefits.