Customer & Community Growth Lead

nitra; New York (NY); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Equity

Health Insurance

401K Match

Job summary

Nitra, based in New York, is seeking a Customer & Community Growth Manager to enhance customer engagement through community building and advocacy programs. This role is crucial for scaling our fintech solutions within the healthcare sector.

The ideal candidate will thrive in a high-growth startup environment and have a strong customer-focused mindset. Responsibilities include managing customer communications, building online communities, and analyzing customer behavior to drive growth.

We offer equity, competitive salary, health benefits, and a hybrid work policy to ensure work-life balance.

Qualifications

• 5+ years of experience in customer-facing roles.
• Strong understanding of customer engagement and lifecycle marketing.
• Experience in healthcare, fintech, or SaaS is a plus.

Responsibilities

• Build and scale customer communities.
• Launch and manage advocacy programs.
• Create educational content for customer relationships.

Skills

Customer Marketing

Community Building

Project Management

Analytical Skills

Communication

Job description

Nitra, based in New York, is seeking a Customer & Community Growth Manager to enhance customer engagement through community building and advocacy programs. This role is crucial for scaling our fintech solutions within the healthcare sector.

The ideal candidate will thrive in a high-growth startup environment and have a strong customer-focused mindset. Responsibilities include managing customer communications, building online communities, and analyzing customer behavior to drive growth.

We offer equity, competitive salary, health benefits, and a hybrid work policy to ensure work-life balance.