Customer & Community Growth Lead

nitra; New York (NY); Híbrido; USD 95 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity

Health Insurance

401K Match

Resumo da oferta

Nitra, based in New York, is seeking a Customer & Community Growth Manager to enhance customer engagement through community building and advocacy programs. This role is crucial for scaling our fintech solutions within the healthcare sector.

The ideal candidate will thrive in a high-growth startup environment and have a strong customer-focused mindset. Responsibilities include managing customer communications, building online communities, and analyzing customer behavior to drive growth.

We offer equity, competitive salary, health benefits, and a hybrid work policy to ensure work-life balance.

Qualificações

• 5+ years of experience in customer-facing roles.
• Strong understanding of customer engagement and lifecycle marketing.
• Experience in healthcare, fintech, or SaaS is a plus.

Responsabilidades

• Build and scale customer communities.
• Launch and manage advocacy programs.
• Create educational content for customer relationships.

Conhecimentos

Customer Marketing

Community Building

Project Management

Analytical Skills

Communication

Descrição da oferta de emprego

Nitra, based in New York, is seeking a Customer & Community Growth Manager to enhance customer engagement through community building and advocacy programs. This role is crucial for scaling our fintech solutions within the healthcare sector.

The ideal candidate will thrive in a high-growth startup environment and have a strong customer-focused mindset. Responsibilities include managing customer communications, building online communities, and analyzing customer behavior to drive growth.

We offer equity, competitive salary, health benefits, and a hybrid work policy to ensure work-life balance.