Customer Communications Specialist — Growth & Training

Moodreact; Atlanta (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hands-on training

Professional development

Collaborative environment

Career growth opportunities

Job summary

Moodreact, based in Atlanta, seeks a Communications Representative to clearly present information about products and services to customers and prospects. The role emphasizes engaging with audiences, maintaining professional relationships, and conveying messages accurately.

You will support customer-facing initiatives, assist with promotional materials, and gather feedback to inform the team. A positive, collaborative attitude and strong communication skills are essential for success.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Professional, approachable demeanor.
• Ability to explain information clearly and listen to different perspectives.
• Strong organizational skills and attention to detail.
• Positive attitude and ability to work independently and collaboratively.
• Previous experience in customer engagement or a related role is a plus but not required.

Responsibilities

• Present company information, products, and services clearly to customers and prospective clients.
• Support customer-facing initiatives and activities that encourage positive engagement.
• Help ensure information is accurate, consistent, and aligned with company standards.
• Build professional relationships through attentive and courteous interactions.
• Assist with preparing informational and promotional materials.
• Gather feedback from customer interactions and communicate relevant insights to the team.
• Collaborate with colleagues to support company initiatives and improve the customer experience.

Skills

Verbal communication

Interpersonal skills

Public speaking

Listening

Organizational skills

Independent and collaborative work

Job description

Moodreact, based in Atlanta, seeks a Communications Representative to clearly present information about products and services to customers and prospects. The role emphasizes engaging with audiences, maintaining professional relationships, and conveying messages accurately.

You will support customer-facing initiatives, assist with promotional materials, and gather feedback to inform the team. A positive, collaborative attitude and strong communication skills are essential for success.