Customer Communications & Outreach Specialist

Alphabe Insight Inc; Florida; On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Paid training

Professional development

Career growth opportunities

Hands-on business operations

Job summary

Biz Voice Boost is seeking a personable Communications Representative to assist with customer inquiries, share information about products and services, and support communications during promotional initiatives. The role emphasizes clear, professional communication and a collaborative team environment.

The position offers paid training, opportunities for growth, and a supportive workplace focused on developing communication and customer service skills.

Qualifications

• Excellent verbal communication and active listening skills.
• Professional, approachable, and customer-focused attitude.
• Ability to explain information clearly to different audiences.
• Strong organizational skills and attention to detail.
• Ability to collaborate with team members and manage multiple tasks.
• Willingness to learn company procedures and communication standards.
• Previous customer service or communications experience is an asset but not required.

Responsibilities

• Provide customers with accurate information about products, services, and promotional offerings.
• Respond to general inquiries and direct specialized questions to the appropriate team members.
• Support customer-facing communication at events and promotional activities.
• Help prepare informational materials and presentation resources.
• Ensure messages shared with customers are clear and consistent.
• Listen to customer feedback and communicate recurring concerns to the team.
• Assist with coordinating communication needs for promotional initiatives.
• Maintain organized records of inquiries, feedback, and related activities.
• Paid training and onboarding support.

Skills

Verbal communication

Active listening

Customer service

Organizational skills

Team collaboration

Willingness to learn

Job description

Biz Voice Boost is seeking a personable Communications Representative to assist with customer inquiries, share information about products and services, and support communications during promotional initiatives. The role emphasizes clear, professional communication and a collaborative team environment.

The position offers paid training, opportunities for growth, and a supportive workplace focused on developing communication and customer service skills.