Customer Communications & Outreach Specialist

Moodreact; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

Moodreact in Atlanta, GA, seeks a Communications Associate to support customer communications, outreach, and relationship-building. You will help with promotional campaigns, lead generation, and engagement initiatives while representing the company professionally.

You’ll work with a collaborative team, gain hands-on experience in events and community outreach, and participate in ongoing training and development to grow your career in communications and marketing.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Experience in communications, customer service, sales, marketing, retail, hospitality, or events is a plus but not required.

Responsibilities

• Communicate with customers and prospective customers in a friendly, professional manner.
• Identify customer needs and provide appropriate information and solutions.
• Support promotional campaigns and customer engagement initiatives.
• Generate leads through customer interactions and outreach activities.
• Follow up with prospective customers to support business opportunities.
• Participate in promotional events and community outreach activities.
• Assist with presentations, promotional materials, and customer engagement activities.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Multitasking

Reliability

Education

High school diploma or equivalent

Job description

Moodreact in Atlanta, GA, seeks a Communications Associate to support customer communications, outreach, and relationship-building. You will help with promotional campaigns, lead generation, and engagement initiatives while representing the company professionally.

You’ll work with a collaborative team, gain hands-on experience in events and community outreach, and participate in ongoing training and development to grow your career in communications and marketing.