Public Relations & Community Engagement Associate

Moodreact; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on public relations experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Moodreact is seeking a personable Public Relations Associate to support community outreach, customer engagement, promotional activities, and positive brand representation.

This entry-level role offers paid training, hands-on PR experience, and opportunities to build relationships while supporting customer acquisition and business development.

You will collaborate with a team, participate in events, and learn best practices in communications, branding, and stakeholder relations.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Positive attitude and willingness to learn.
• Strong relationship-building abilities.
• Comfortable interacting with customers and community members.
• Excellent organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in public relations, communications, customer service, retail, hospitality, promotions, or sales is a plus but not required.

Responsibilities

• Represent the company in a friendly, professional manner.
• Engage with customers and prospective customers during outreach initiatives.
• Communicate information about products, services, and promotional opportunities.
• Identify customer needs and provide helpful information or solutions.
• Support lead generation and customer acquisition initiatives.
• Participate in promotional events and community activities.
• Assist with preparing and distributing promotional materials.
• Support customer follow-ups and relationship-building efforts.
• Gather customer feedback and communicate relevant insights to team members.
• Maintain organized records of outreach and customer interactions.
• Collaborate with team members to achieve communication and business development goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service mindset

Relationship-building

Organizational skills

Education

High school diploma or equivalent

Job description

Moodreact is seeking a personable Public Relations Associate to support community outreach, customer engagement, promotional activities, and positive brand representation.

This entry-level role offers paid training, hands-on PR experience, and opportunities to build relationships while supporting customer acquisition and business development.

You will collaborate with a team, participate in events, and learn best practices in communications, branding, and stakeholder relations.