Customer Communication Dispatcher

Konsus, Inc. (Superside); United States; Remote; USD 30,000 - 45,000; Part time

Job summary

A leading company is seeking a part-time remote Customer Communication Dispatch II Coordinator. In this role, you will manage customer calls, oversee dispatch systems, and assist field personnel to ensure timely service delivery. Ideal candidates will possess a high school diploma, relevant experience in dispatch, and strong computer skills, with a willingness to work overnight shifts and weekends.

Qualifications

• 2 to 4 years of related experience preferred, especially in dispatch or call taking.
• Willingness to cover overnight shifts and weekends as needed.

Responsibilities

• Handle inbound customer calls and ensure timely resolution of service requests.
• Monitor the dispatch system and communicate with field personnel.
• Perform administrative duties and assist field managers.

Skills

PC literacy

Data entry

Effective email management

Education

High School Diploma or GED

Job description

A company is looking for a Customer Communication Dispatch II Coordinator for a part-time remote position.

Key Responsibilities

• Handle inbound customer calls and ensure timely resolution of service requests
• Monitor the dispatch system and communicate with field personnel to meet response times
• Perform administrative duties and assist field managers with various tasks

Required Qualifications

• High School Diploma, GED, or equivalent experience required
• 2 to 4 years of related experience preferred, particularly in dispatch or call taking
• Strong PC literacy and data entry skills
• Ability to manage group email boxes effectively
• Willingness to cover overnight shifts and weekends as needed