Lab Dispatcher - Remote: 1st Shift 5am-130pm ET / Fri-Mon (32 hours)

TridentCare; United States; Remote; USD 37,000 - 44,000; Full time

Job summary

Join TridentCare as a Lab Dispatcher in a fully remote position. The role involves dispatching orders for services in a timely manner, requiring excellent communication skills, proficiency in Microsoft Office, and a high school diploma. You will thrive in a dynamic call center environment and ensure the smooth coordination of logistics to support lab services.

Qualifications

• Ability to communicate clearly and relay necessary information.
• Expert use of Microsoft Office software.

Responsibilities

• Dispatch all orders to field service personnel within 15 minutes.
• Document changes to orders and ensure confirmation from technicians.
• Assist with inbound customer service calls as necessary.

Skills

Communication

Microsoft Office

Education

High School Graduate or GED

Job description

Lab Dispatcher - Remote: 1st Shift 5am-130pm ET / Fri-Mon (32 hours)

Join to apply for the Lab Dispatcher - Remote: 1st Shift 5am-130pm ET / Fri-Mon (32 hours) role at TridentCare

Continue with Google Continue with Google

Lab Dispatcher - Remote: 1st Shift 5am-130pm ET / Fri-Mon (32 hours)

Join to apply for the Lab Dispatcher - Remote: 1st Shift 5am-130pm ET / Fri-Mon (32 hours) role at TridentCare

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Company: TridentCare

Dispatcher Essential Duties And Responsibilities

Dispatches all orders for services to field service personnel within fifteen (15) minutes of order entry.

• Properly documents changes to orders requested by facility and/or ordering physician.
• Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
• Ensures dispatched orders are confirmed as received by technicians.
• Contacts facilities when scheduling or re-scheduling is necessary for any reason.
• Coordinates reassignment of orders to different technicians when necessary.
• Assists with inbound Customer Service calls as needed or directed.
  
  

Dispatcher Qualifications

• High School Graduate or GED.
• Proficient to expert use of Microsoft Office software.
• Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
• Ability to focus on the task at-hand in a busy, call center environment
  
  

Work-From-Home Requirements

• Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
• Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
• Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).
  
  

#MBX

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at TridentCare by 2x

Sign in to set job alerts for “Dispatcher” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Dispatch Specialist - Remote - Harrisburg Pennsylvania

Dispatch Coordinator- Fully Remote Eastern Time Zone

United States $37,440 - $43,680 1 month ago

Remote Junior Dispatcher for Non Emergency Medical Transportation (NEMT)

Lab Dispatcher - Remote: 2nd Shift 1pm-930pm ET / Tue-Sat (40 hours)

United States
$48,000.00
-
$52,000.00
1 week ago

Flight Operations Specialist / Dispatcher

United States
$84,000.00
-
$89,000.00
1 week ago

Experienced Dispatcher - Logistics Manager

United States
$55,000.00
-
$58,000.00
10 hours ago

Part Time/Remote - Customer Communication Dispatch II Coordinator

United States
$1,000.00
-
$5,000.00
2 weeks ago

Rosemont, IL
$42,000.00
-
$59,500.00
4 days ago

Part Time/Remote - Customer Communication Dispatch II Coordinator

Part Time/Remote - Customer Communication Dispatch II Coordinator

Gainesville, FL
$13.00
-
$16.00
3 months ago

Flight Operations Support Specialist – Private Jet Operations (Remote Position)

Field Service Technician - Chattanooga TN

Back Office Manager (With Optometry Experience) - Remote

Field Service Technician - Birmingham AL

Greater Birmingham, Alabama Area 15 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.