Customer-Centric Titling & Licensing Specialist

State of South Carolina; South Carolina; Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

State of South Carolina’s DMV in Mt. Pleasant, SC seeks a Titling & Licensing Specialist II to handle document processing, licensing, registrations and title work. The role requires strong customer service, accuracy, and familiarity with DMV policies and procedures.

You will administer CDL knowledge tests, verify eye screenings, manage transactions, and assist customers at the counter. Protective gear and training provided, with occasional overtime as needed.

Qualifications

• Requires high school diploma or equivalent plus clerical experience.
• Formal CDL test examiner trainer course and examination required for CDL testing.

Responsabilités

• Examine, accept, prepare, enter and print documents for drivers' licenses, permits, IDs, registrations and titles.
• Process motor vehicle registration requests and verify customer numbers for banks, lienholders, dealerships.
• Administer knowledge tests for CDL licenses and verify eye screenings.
• Answer customer inquiries about driver, vehicle, registration, titling and insurance requirements.
• Maintain cash/transactions, issue receipts, reconcile daily reports, and ensure proper documentation and stocking.

Connaissances

Customer service

Attention to detail

Teamwork

Formation

High school diploma or equivalent

Outils

Phoenix System

Description du poste

State of South Carolina’s DMV in Mt. Pleasant, SC seeks a Titling & Licensing Specialist II to handle document processing, licensing, registrations and title work. The role requires strong customer service, accuracy, and familiarity with DMV policies and procedures.

You will administer CDL knowledge tests, verify eye screenings, manage transactions, and assist customers at the counter. Protective gear and training provided, with occasional overtime as needed.