Customer-Centric Teller: Grow Your Banking Career

PNC Financial Services Group, Inc.; Georgetown (KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision

Life insurance

Disability protection

401(k) with company match

Pension and stock purchase plans

Dependent care reimbursement

Back-up care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Georgetown, KY is seeking a Teller for the Kroger branch. You will deliver a friendly, knowledgeable customer experience, process transactions, and educate customers on digital tools to manage their finances.

You will identify banking opportunities through conversations, refer to branch staff when needed, and uphold safety and compliance while keeping daily operations accurate.

Qualifications

• No university degree required; combination of education and experience may be considered.

Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing and loyalty.
• Process a variety of customer interactions and educate customers on alternatives.
• Identify opportunities through conversations and refer to branch staff as appropriate.
• Engage customers in the lobby to connect them with PNC products.
• Educate customers on managing transactions with technology and tools.
• Maintain efficient and accurate branch operations and maintain policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Georgetown, KY is seeking a Teller for the Kroger branch. You will deliver a friendly, knowledgeable customer experience, process transactions, and educate customers on digital tools to manage their finances.

You will identify banking opportunities through conversations, refer to branch staff when needed, and uphold safety and compliance while keeping daily operations accurate.