Client-Focused Banking Teller

BankFirst Financial Services; Madison (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

BankFirst Financial Services is seeking a detail-oriented Teller to provide high-quality customer service while handling a variety of banking transactions. The role includes cash handling, deposits, loan payments, and cross-selling opportunities in a branch setting.

The position requires a high school diploma or GED and at least three months of cash handling or sales experience. Strong accuracy, compliance with regulatory requirements, and a customer-first attitude are essential.

Qualifications

• Three months cash handling, sales or related experience.

Responsibilities

• Cash checks according to bank policies and procedures.
• Accept deposits for checking and savings accounts; verify cash and checks received; determine holds per Regulation CC.
• Accept payments for various types of loans.
• Accept stop payments, revocations, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
• Close checking and savings accounts.
• Process night deposits; mail receipts and records.
• Resolve customer problems within authority; sell cashier’s checks.
• Order Debit/ATM cards; notify Hot Card department and report unauthorized usage.
• Contribute to overall banking center operations.
• Balance cash and daily transactions and ATM.
• Ensure compliance with regulations (BSA, OFAC, CIP).
• Prepare change order.
• Assist with opening and closing banking center.
• Support a sales environment and cross-sell bank products; refer customers for retail scorecard.
• Adhere to Teller Manual policies and procedures.
• Attend required training sessions.

Skills

Customer service

Cash handling

Sales / cross-selling

Attention to detail

Education

High school diploma or GED

Job description

BankFirst Financial Services is seeking a detail-oriented Teller to provide high-quality customer service while handling a variety of banking transactions. The role includes cash handling, deposits, loan payments, and cross-selling opportunities in a branch setting.

The position requires a high school diploma or GED and at least three months of cash handling or sales experience. Strong accuracy, compliance with regulatory requirements, and a customer-first attitude are essential.