Customer-Centric Teller: Banking Solutions & Referrals

Fairygodboss; St. Clairsville (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with company match

Job summary

PNC in St. Clairsville, OH is seeking a Teller for our Retail Branch Banking group, based at the St. Clairsville Branch. The role focuses on delivering a unique customer experience and educating customers on financial options to drive loyalty and share of wallet.

Base salary ranges from $30,000.00 to $50,000.00 with eligibility for incentive based on company and individual performance; in-office environment with benefits as described in the posting.

Qualifications

• No degree required; relevant experience acceptable.
• Customer-focused approach with ability to educate customers on options.
• Willingness to learn banking products and processes.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and referrals to branch staff.
• Performs lobby engagement activities and educates customers on options for managing transactions using technology.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are efficient and accurate.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in St. Clairsville, OH is seeking a Teller for our Retail Branch Banking group, based at the St. Clairsville Branch. The role focuses on delivering a unique customer experience and educating customers on financial options to drive loyalty and share of wallet.

Base salary ranges from $30,000.00 to $50,000.00 with eligibility for incentive based on company and individual performance; in-office environment with benefits as described in the posting.