Customer-Centric Retail Sales Associate

The Restaurant Store; Orlando (FL); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid maternity leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness incentives

Company discounts

Job summary

The Restaurant Store is seeking a Sales Associate to deliver outstanding customer service and drive daily sales at our Orlando location. You will engage customers, guide product selections, and promote store programs while maintaining a clean, organized sales floor.

Ideal candidates have at least 1 year in retail or related fields and strong communication skills. This on-site role offers benefits and opportunities to grow with the team in a fast-paced environment.

Qualifications

• Minimum of 1 year of relevant experience in retail and/or supply chain management.
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint), and experience with CRM systems.
• Strong verbal and written communication skills; ability to explain technical concepts clearly.

Responsibilities

• Engage in direct customer service and sales interactions for the majority of the workday, focusing on understanding customer needs and delivering accurate, timely support.
• Serve as the first point of contact for incoming phone calls by providing prompt assistance and directing inquiries as needed.
• Assist customers in locating products on the sales floor while offering informed product recommendations that align with their needs.
• Promote and explain membership programs, warranties, and additional store services to enhance customer value and experience.
• Maintain a clean, organized, and safe equipment display section through routine upkeep.
• Communicate with Sales Manager and team to report stock needs and operational issues.

Skills

Customer service

Sales skills

MS Office

CRM systems

Problem solving

Communication skills

Multitasking

Diplomacy

Emotional intelligence

Tools

POS systems

Job description

The Restaurant Store is seeking a Sales Associate to deliver outstanding customer service and drive daily sales at our Orlando location. You will engage customers, guide product selections, and promote store programs while maintaining a clean, organized sales floor.

Ideal candidates have at least 1 year in retail or related fields and strong communication skills. This on-site role offers benefits and opportunities to grow with the team in a fast-paced environment.