Customer-Centric Retail & Merchandising Pro

The TJX Companies, Inc.; Westford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls is hiring at our Westford, MA store. You will deliver a high-quality customer experience, handle transactions, and maintain an organized sales floor. The role supports merchandising, loss prevention, and safety initiatives while providing exceptional service.

We value flexibility and strong communication, with opportunities to learn and contribute across store operations in a fast-paced retail environment.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi-task and adapt to changing directions.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Ring purchases and returns accurately and assist with loyalty programs.
• Maintain store cleanliness and organization and follow operating procedures.
• Support merchandising and loss prevention standards and safety practices.
• Assist in other areas as needed to meet business needs.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Job description

Marshalls is hiring at our Westford, MA store. You will deliver a high-quality customer experience, handle transactions, and maintain an organized sales floor. The role supports merchandising, loss prevention, and safety initiatives while providing exceptional service.

We value flexibility and strong communication, with opportunities to learn and contribute across store operations in a fast-paced retail environment.