Customer-Centric Retail Associate | Growth, Benefits & Perks

The TJX Companies, Inc.; Apex (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

The TJX Companies, Inc. in Apex, NC is hiring for a position focused on delivering a highly satisfying customer experience in a fast-paced retail environment.

The role emphasizes engaging with customers, upholding store standards, and supporting various store areas as needed to meet business needs. Candidates should have strong customer service skills, the ability to multitask, and a proactive approach to safety and loss prevention.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Ring customer purchases/returns accurately and count change as per procedures.
• Promote credit and loyalty programs.
• Assist in store recovery and maintain safety and cleanliness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Apex, NC is hiring for a position focused on delivering a highly satisfying customer experience in a fast-paced retail environment.

The role emphasizes engaging with customers, upholding store standards, and supporting various store areas as needed to meet business needs. Candidates should have strong customer service skills, the ability to multitask, and a proactive approach to safety and loss prevention.