Customer-Centric Retail Associate

The TJX Companies, Inc.; Wichita (KS); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. in Wichita, KS, is seeking a customer-focused associate to deliver a superior shopping experience. You’ll engage customers, maintain an organized store, and follow loss prevention standards to support business needs across departments.

Responsibilities include adapting to different store areas, promoting loyalty programs, and ensuring accurate checkout and recovery of the sales floor. A strong customer service background and ability to multitask are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with both internal and external customers.
• Supports and embodies a positive store culture with honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows procedures.

Job description

The TJX Companies, Inc. in Wichita, KS, is seeking a customer-focused associate to deliver a superior shopping experience. You’ll engage customers, maintain an organized store, and follow loss prevention standards to support business needs across departments.

Responsibilities include adapting to different store areas, promoting loyalty programs, and ensuring accurate checkout and recovery of the sales floor. A strong customer service background and ability to multitask are essential.