Customer-Centric Retail Associate

Ross Stores, Inc.; Columbia (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate for a full-time role that ensures customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, well-presented stores according to company standards.

Responsibilities include safety, loss prevention awareness, and representing the Ross brand with integrity. The position requires register training, teamwork, and flexible scheduling.

Qualifications

• Excellent customer service and friendly demeanor.
• Ability to communicate clearly with customers and team members.
• Willingness to work full-time hours and flexible shifts.

Responsibilities

• Ensure safety is the top priority and maintain a secure shopping environment.
• Keep the sales floor clean, merchandise organized, and aisles clear.
• Greet customers, assist with merchandise, and answer questions courteously.
• Operate registers, assist customers at checkout, and respond to service calls promptly.
• Model Ross brand values and maintain professional appearance per dress code.
• Assist with stocking and replenishment to meet monthly presentation guidelines.
• Follow loss prevention practices and protect confidential information.

Skills

Customer service

Communication

Teamwork

Safety awareness

Attention to detail

Job description

Ross Stores, Inc. is seeking a Retail Associate for a full-time role that ensures customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, well-presented stores according to company standards.

Responsibilities include safety, loss prevention awareness, and representing the Ross brand with integrity. The position requires register training, teamwork, and flexible scheduling.