Customer-Centric Library Services Technician

South Texas College; Allen (TX); On-site; USD 18,000 - 26,000; Full time

Job summary

South Texas College's Library Public Services department seeks a Library Technician to support the Circulation Desk and assist library users with accessing information. You will provide friendly service, perform circulation duties, and help with inventories and displays.

Ideal candidates have an Associate degree or 60 college hours and library experience; strong computer skills (MS Office), ability to multitask, and willingness to work evenings or weekends and occasional travel across the

Qualifications

• Excellent oral, written and interpersonal communication skills.
• Demonstrated computer skills with knowledge of Microsoft Office including Word, Excel, PowerPoint, Teams, and Outlook, the Windows environment, and internet research skills.
• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
• Ability to work independently as well as a team player within department and with others.
• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
• Demonstrated commitment to achieving the vision and mission of South Texas College.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, library materials, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of students, customers or employees of organization.
• Ability to apply practical understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Responsibilities

• Provides and promotes excellent customer service through answering routine inquiries and assisting library users in locating materials appropriate to their interest or needs.
• Performs circulation duties.
• Assists with annual collection inventory, sorts and shelves library materials, assists with the collection and the distribution of Library Services mail.
• Monitors library computers as assigned.
• Assists in maintaining appropriate student conduct in the library.
• Maintains up-to-date knowledge of library technology systems, software, and procedures.
• Maintains departmental files and keeps statistics and records producing reports
• Performs cash handling duties in accordance with cash handling procedures.
• Assists with creating monthly and specialized book displays
• Assists with promoting library services at outreach and district-wide library events.
• Performs other duties as assigned.

Skills

Communication

Microsoft Office

Team player

Flexible scheduling

Travel readiness

Problem solving

Reading skills

Written reports

Speaking before groups

Attention to detail

Education

Associate's degree

60 college hours

2 years library experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Outlook

Job description

South Texas College's Library Public Services department seeks a Library Technician to support the Circulation Desk and assist library users with accessing information. You will provide friendly service, perform circulation duties, and help with inventories and displays.

Ideal candidates have an Associate degree or 60 college hours and library experience; strong computer skills (MS Office), ability to multitask, and willingness to work evenings or weekends and occasional travel across the