Customer-Centric Insurance Account Associate

Tyna Carter; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

State Farm Agent Team Member at Tyna Carter State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services and contribute to a culture of teamwork, integrity, and customer-focused service in a close-knit Montgomery office offering a supportive environment and opportunities

Qualifications

• Strong organizational skills.
• Excellent customer service and communication.
• Experience in insurance preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

State Farm Agent Team Member at Tyna Carter State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services and contribute to a culture of teamwork, integrity, and customer-focused service in a close-knit Montgomery office offering a supportive environment and opportunities