Account Associate - State Farm Agent Team Member

Tyna Carter

Montgomery (AL)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

State Farm Agent Team Member at Tyna Carter State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services and contribute to a culture of teamwork, integrity, and customer-focused service in a close-knit Montgomery office offering a supportive environment and opportunities

Qualifications

Strong organizational skills.
Excellent customer service and communication.
Experience in insurance preferred.

Responsibilities

Manage customer accounts and update information in the database.
Assist customers with policy changes and inquiries.
Process insurance claims and follow up with customers on claim status.
Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

About Our Agency

I opened my agency in 2011 and currently lead a team of three. Before becoming an agent with State Farm, I worked in banking, which helped build my passion for customer service, relationship-building, and helping people make informed financial decisions.

Benefits

Simple IRA
License reimbursement
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule

About Our Agency

I opened my agency in 2011 and currently lead a team of three. Before becoming an agent with State Farm, I worked in banking, which helped build my passion for customer service, relationship‑building, and helping people make informed financial decisions.

Community involvement is a huge part of who we are as an agency. I stay active with the Montgomery Area Chamber of Commerce and volunteer through my local church. Our office regularly participates in food drives, turkey giveaways, feeding the homeless, and other community events because giving back is something we genuinely value.

Our agency offers medical, dental, and vision insurance, a Simple IRA plan, licensing reimbursement, professional development opportunities, team‑building events, and a strong focus on work‑life balance. We believe in creating an environment where team members feel supported and appreciated.

Our office culture is close‑kn it, family-oriented, and built around teamwork and integrity. I’m looking for someone who truly wants to be part of the team and one passionate about providing customer‑focused service. The ideal candidate is ethical, team‑oriented, and genuinely cares about helping others. If you’re looking for a supportive environment where relationships and community matter, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Tyna Carter - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities