Customer-Centric Cashier & Store Support Associate

The TJX Companies, Inc.; West Bend (WI); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Discounts (cell phone/child care)

Job summary

Marshalls in Wisconsin is seeking a sales associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You will engage with customers, support merchandise standards, and promote credit and loyalty programs.

The role requires strong customer service, communication, and the ability to adapt to changing directions. A flexible schedule is necessary to match store needs, with focus on safety and exceptional service.

Qualifications

• Requires excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Lifts heavy objects

Job description

Marshalls in Wisconsin is seeking a sales associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You will engage with customers, support merchandise standards, and promote credit and loyalty programs.

The role requires strong customer service, communication, and the ability to adapt to changing directions. A flexible schedule is necessary to match store needs, with focus on safety and exceptional service.