Customer-Centric Cashier: Growth, Perks & Team Culture

The TJX Companies, Inc.; Green Bay (WI); On-site; USD 18,000 - 19,000; Full time

Job summary

Marshalls is seeking a floor associate in Green Bay, WI, to deliver a high-quality customer experience while maintaining a clean and organized store. You may work across areas to support business needs and participate in universal loss-prevention, safety, and merchandising standards.

The role emphasizes customer service, teamwork, and flexibility, with responsibilities spanning cashiering, stock preparation, and store recovery.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Lifting heavy objects

Team collaboration

Retail experience

Job description

Marshalls is seeking a floor associate in Green Bay, WI, to deliver a high-quality customer experience while maintaining a clean and organized store. You may work across areas to support business needs and participate in universal loss-prevention, safety, and merchandising standards.

The role emphasizes customer service, teamwork, and flexibility, with responsibilities spanning cashiering, stock preparation, and store recovery.