Customer-Focused Cashier & Sales Associate

JCPenney; Saginaw (MI); On-site; USD 19,286 - 23,419; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking a cashier to deliver outstanding customer service and sales support. You will greet customers, assist with transactions, and participate in omnichannel and inventory tasks to ensure a smooth shopping experience.

You will handle checkout processes, returns, and signing/merchandising at checkouts, while following company standards for safety and performance. This role emphasizes problem solving and proactive customer care.

Qualifications

• Customer service orientation with a focus on sales and assistive support.
• Ability to greet, assist and resolve customer inquiries in a fast-paced retail environment.
• Proficiency with checkout processes, returns, and rewards programs as described.

Responsibilities

• Provide exceptional customer service and drive sales through engagement.
• Complete checkout processes, returns, and re-ticketing while upholding standards.
• Support omnichannel initiatives and participate in inventory and recovery tasks.
• Adhere to shrink/safety and iCAP performance standards.

Skills

Customer service

Sales

Cash handling

POS operation

Problem solving

Tools

Point of Sale (POS)

Job description

JCPenney is seeking a cashier to deliver outstanding customer service and sales support. You will greet customers, assist with transactions, and participate in omnichannel and inventory tasks to ensure a smooth shopping experience.

You will handle checkout processes, returns, and signing/merchandising at checkouts, while following company standards for safety and performance. This role emphasizes problem solving and proactive customer care.