Customer-Centric Cashier & POS Specialist

Goodwill Industries International, Inc.; Flagstaff (AZ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Life insurance

EAP

PTO

Paid holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a store team member in Flagstaff to deliver an excellent customer and brand experience and promote sales. You will run registers, maintain the sales floor, and handle a variety of transactions including complex sales, deletes, and returns.

The role emphasizes strong English communication, attendance, and willingness to train across roles. Our organization offers a comprehensive total rewards package and equal opportunity employment.

Qualifications

• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to speak and read English proficiently.

Responsibilities

• Performs Point of Sale (POS) responsibilities and processes all forms of payments.
• Asks each customer for cash donations at POS.
• Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
• Completes closing procedures, as necessary.
• Greets customers that enter in the store and thanks customers leaving the establishment.
• Maintains sales floor by following floorwork and PPM (picture process map) standards.
• Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
• Maintains a clean and safe environment.
• Processes complex sales transactions including deletes and customer returns.
• Maintains regular and consistent in-person attendance.
• Cross trains in other positions as business needs.

Skills

Customer service

Math skills

English proficiency

Age 16+

Background check

Drug screen

Job description

Goodwill of Central and Northern Arizona is seeking a store team member in Flagstaff to deliver an excellent customer and brand experience and promote sales. You will run registers, maintain the sales floor, and handle a variety of transactions including complex sales, deletes, and returns.

The role emphasizes strong English communication, attendance, and willingness to train across roles. Our organization offers a comprehensive total rewards package and equal opportunity employment.