Customer‑Centric Cashier — POS & Merchandising Expert

Habitat-For-Humanity; Austin (TX); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Austin Habitat for Humanity, in its ReStore, is seeking a full-time Cashier to provide outstanding customer service at the front line of our retail operation. You will be the first point of contact for customers, handle purchases, assist with complaints, and guide shoppers to merchandise.

Responsibilities include operating the POS system, processing payments, following pricing and holding procedures, preparing donation receipts, maintaining the cash area, and supporting volunteers.

Qualifications

• Experience in cash handling and delivering excellent customer service.
• Bi-lingual Spanish and English preferred.
• Ability to work in a fast-paced retail environment.
• Experience with merchandising and inventory processes.

Responsabilités

• Provide knowledgeable, courteous, and prompt service at all times.
• Assist customers with complaints and questions; guide to merchandise.
• Know the store layout and answer questions; lead customers to items.
• Operate the RE-store POS system and classify items at purchase.
• Follow store procedures for credit cards, cash, and pricing conflicts.
• Process Sold items, hold/pick-up guidelines, returns and exchanges.
• Perform clerical duties, sign-in/out, and donation receipts data entry.
• Create signage for store products and restock merchandise.
• Handle weekly office supplies orders and participate in audits.
• Maintain cleanliness of the cash area and assist volunteers.
• Stay flexible with schedule and maintain a professional appearance.

Connaissances

Cash handling

Customer service

Bilingual Spanish

Fast-paced

Merchandising

Standing long

Lifts 25 lb

Outils

POS system

Description du poste

Austin Habitat for Humanity, in its ReStore, is seeking a full-time Cashier to provide outstanding customer service at the front line of our retail operation. You will be the first point of contact for customers, handle purchases, assist with complaints, and guide shoppers to merchandise.

Responsibilities include operating the POS system, processing payments, following pricing and holding procedures, preparing donation receipts, maintaining the cash area, and supporting volunteers.