Cashier - LC

Austin Habitat for Humanity; Austin (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Austin Habitat for Humanity - ReStore in Austin, TX is seeking full-time Cashiers to serve as the first point of contact for retail customers and maintain an enjoyable shopping experience. Reporting to the ReStore Manager, you will ensure accurate cash handling, assist with inquiries, and uphold store procedures.

The role requires exceptional customer service, the ability to work in a fast-paced environment, and willingness to stand for long periods. Bilingual Spanish and English is preferred.

Qualifications

• Experience in cash handling.
• Able to provide exceptional customer service.
• Bi-lingual Spanish and English preferred.
• Able to work in a fast-paced environment.
• Must be able to lift 25 pounds frequently.
• Able to stand for long periods.
• Strong communication skills.

Responsibilities

• Provides customers with knowledgeable, courteous, and prompt service at all times.
• Assists customers with complaint issues.
• Knows the layout of the ReStore and guides customers to merchandise.
• Familiar with the ReStore POS system and classifies items at checkout.
• Follows store procedures for credit cards and cash handling.
• Understands pricing system and handles pricing conflicts.
• Maintains the cleanliness of the cash area.
• Screens incoming calls and voicemails.
• Manages CSR program paperwork and donor receipts.
• Performs data entry of donated goods receipts.
• Creates signage for store products.
• Restocks sales counter merchandise.
• Delivers weekly office supplies order.
• Participates in inventory events.
• Assists donors and customers with donation receipts.
• Represents the store mission and values.

Skills

Cash handling

Customer service

Bilingual (Spanish/English)

Tools

POS system

Job description

Job Details: Job Location: Lake Creek ReStore - Austin, TX, Position Type: Full Time, Salary Range: Undisclosed, Job Category: ReStore, Austin Habitat for Humanity (AHFH) is seeking full time Cashiers. Reporting to the ReStore Manager, the Cashier will be responsible for providing excellent customer service as a first point of contact of retail customers and maintains the sales floor to ensure an enjoyable shopping experience.

Specific Responsibilities include:

• Personally provides customers with knowledgeable, courteous, and prompt service at all times.
• Assists customers with complaint issues.
• Knows the layout of the ReStore and able to answer customer questions and lead them to merchandise requested.
• Is knowledgeable of the RE-store point of sale system and capable of classifying items in register at time of purchase.
• Follows RE-store procedures when dealing with credit cards, and cash.
• Understands the RE-stores pricing system and effectively handles various pricing conflicts.
• Closely follows RE-store price changes.
• Adheres to RE-store protocol for handling sold items that are not taken at the time of purchase by completing in full the "Sold" forms and explaining the RE-store holding and pick-up guidelines.
• Is familiar with the RE-store return, exchange, and credit procedures.
• Performs miscellaneous clerical duties when needed.
• Screens all incoming phone calls and voice mail.
• Is responsible for maintaining the paperwork associated with the CSR Program, including sign in/sign out and reporting.
• Is responsible for data entry of donated goods receipts.
• Creates signage for store product.
• Is responsible for re-stocking sales counter merchandise.
• Is responsible for composing and delivering the weekly office supplies order.
• Participates in annual inventory.
• Participates in periodic inventory of PM product.
• Assists in maintaining the cleanliness of the cash area.
• Provides volunteers with meaningful volunteer experience.
• Assists other staff members when needed.
• Able to work a flexible schedule in support of store hours.
• Maintain a professional appearance (in uniform).
• Perform store upkeep duties as needed: sweeping, mopping, vacuuming, wiping shelves, restrooms, and dusting.
• Occasionally assisting donors and customers: greet, receive, and provide donation receipt.
• Communicates our mission and values effectively
• Performs other duties as directed

Who you are:

• Experience in cash handling
• Able to provide exceptional customer service
• Able to handle customer complaints in a professional manner
• Bi-lingual Spanish and English preferred
• Able to work in fast paced environment
• Ability to stand for long periods of time
• Experience with merchandising items
• Must be able to lift 25 pounds frequently
• Communicate effectively, both written and oral
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to work with little supervisior

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must have ability to lift and/or move up to 25 pounds on a regular basis.

WORK ENVIRONMENT:

While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.

We are an equal opportunity employer.Qualifications: