Customer-Centric Banking Advisor (Entry Level)

TD Bank; New York (NY); On-site; USD 69,596,352 - 93,125,760; Full time

Job summary

TD Bank in Brooklyn, NY seeks a Retail Banker I to serve customers with banking solutions and build relationships. You will educate customers on TD Bank products and assist with deposits, withdrawals, and transfers, while identifying opportunities to improve their financial wellbeing.

The role emphasizes consultative sales, referrals to partners, and guidance on digital self-service options, while maintaining strong customer service standards in a fast-paced environment.

Qualifications

• HS Diploma or GED required.
• 1+ years of customer-facing or sales experience preferred.
• Teller experience preferred; must complete teller training on hire.
• Notary license preferred.

Responsibilities

• Educate customers on TD Bank products and services.
• Refer customers to appropriate team members or partners.
• Handle teller transactions including deposits, withdrawals and transfers.
• Provide consultative advice to meet customer financial needs.
• Educate customers on self-service options and digital tools.

Skills

Customer service

Sales experience

Communication

Organization

multitasking

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Brooklyn, NY seeks a Retail Banker I to serve customers with banking solutions and build relationships. You will educate customers on TD Bank products and assist with deposits, withdrawals, and transfers, while identifying opportunities to improve their financial wellbeing.

The role emphasizes consultative sales, referrals to partners, and guidance on digital self-service options, while maintaining strong customer service standards in a fast-paced environment.