Customer-Centric Bank Teller

F&M Bank - Archbold, OH; Defiance (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

F&M Bank - Archbold, OH is seeking a qualified bank teller in Defiance, OH. The role focuses on handling money, building customer relationships, and ensuring accurate, secure financial transactions.

You will manage deposits, withdrawals, and other transactions, promote bank products, and refer customers to branch staff while maintaining high service standards and compliance with policies and security protocols.

Qualifications

• Requires high school diploma or equivalent; or 1–3 months related experience or training.
• Basic math and computer skills are required.
• Cash-handling experience is preferred.
• Excellent communication, customer service, and time-management skills.
• Ability to pass a background check.
• Strong dedication to accuracy and efficiency.

Responsibilities

• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, and opening/closing accounts.
• Identify customer needs, provide information on products/services, and refer to branch staff.
• Meet and exceed referral production goals set by retail leadership.
• Reconcile cash drawers at end of shift; count/package coins and currency; turn in excess/damaged currency.
• Track, record, and report transactional information and special requests.

Skills

Cash handling

Customer service

Math proficiency

Computer skills

Communication

Education

High school diploma

Tools

POS system

Job description

F&M Bank - Archbold, OH is seeking a qualified bank teller in Defiance, OH. The role focuses on handling money, building customer relationships, and ensuring accurate, secure financial transactions.

You will manage deposits, withdrawals, and other transactions, promote bank products, and refer customers to branch staff while maintaining high service standards and compliance with policies and security protocols.