Customer Center Associate: Shipping & Tech Services

The UPS Store #2876; Summerville (SC); Presencial; USD 17.000 - 21.000; A tiempo parcial

Descripción de la vacante

The UPS StoreCenter Associate delivers world-class customer service by receiving and processing packages for courier shipment and by operating copiers, fax machines, binding, laminating equipment, and point-of-sale devices. The Associate advises customers on products, services, and best-value options with confidence.

Responsibilities include assisting walk-in customers, handling inquiries, learning offerings, and maintaining a clean, safe workspace.

Formación

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsabilidades

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Conocimientos

Microsoft Office

Adobe Suites

Phone skills

Verbal communication

Written communication

Reliability

Physical ability

Educación

High school diploma or GED

Descripción del empleo

The UPS StoreCenter Associate delivers world-class customer service by receiving and processing packages for courier shipment and by operating copiers, fax machines, binding, laminating equipment, and point-of-sale devices. The Associate advises customers on products, services, and best-value options with confidence.

Responsibilities include assisting walk-in customers, handling inquiries, learning offerings, and maintaining a clean, safe workspace.