Customer Care & Tech Support Pro

CITADEL; Tamuning (GU); On-site; USD 30,000 - 40,000; Full time

Job summary

CITADEL is seeking a Customer Service Representative in Tamuning, Guam. This role serves as the first point of contact for customers, handling inquiries about services and processing payments. Candidates should have a high school diploma and at least one year of experience in a customer service-oriented environment. The position offers a competitive salary and benefits package, with responsibilities including service order preparation and cross-training other representatives.

Qualifications

• High school graduate with computer technical education or training.
• One year of work experience in a customer service-oriented business environment.

Responsibilities

• Handle customer inquiries regarding service offerings and adjustments.
• Prepare and issue service orders and correspondence.
• Receive and process customer payments for services.
• Assist other staff in their areas of responsibility.

Job description

CITADEL is seeking a Customer Service Representative in Tamuning, Guam. This role serves as the first point of contact for customers, handling inquiries about services and processing payments. Candidates should have a high school diploma and at least one year of experience in a customer service-oriented environment. The position offers a competitive salary and benefits package, with responsibilities including service order preparation and cross-training other representatives.