Beachfront Guest Care Specialist (Night Shifts)

Sunliner Diner; Gulf Shores (AL); Hybrid; USD 28,000 - 34,000; Part time

Job summary

Sunliner Diner GS Restaurant in Gulf Shores, AL is seeking a friendly Customer Care Team member to be the face of the guest experience. You will greet guests, assist with seating, manage wait times, and support the hosting/service team to ensure smooth service during peak hours.

Roles are part-time or full-time seasonal, with night shifts and weekends required. Pay ranges from $20–$25 per hour, on-site at our beachfront restaurant.

Qualifications

• Passion for hospitality and delivering unforgettable guest experiences.
• Excellent communication and people skills.
• Ability to stay calm and upbeat under pressure.
• Team-oriented mindset and positive attitude.
• Reliable, flexible, and available to work night shifts and weekends.
• Must be 18+ and authorized to work in the U.S.

Responsibilities

• Welcome and engage guests with warmth, enthusiasm, and a smile.
• Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally.
• Support the host, server, and management teams to ensure smooth flow during peak hours.
• Be proactive in anticipating guest needs and offering personalized service.
• Keep high-energy vibes and a clean, guest-ready environment at all times.
• Assist with line control, special requests, and large party coordination.
• Promote the brand and overall experience in every interaction.

Job description

Sunliner Diner GS Restaurant in Gulf Shores, AL is seeking a friendly Customer Care Team member to be the face of the guest experience. You will greet guests, assist with seating, manage wait times, and support the hosting/service team to ensure smooth service during peak hours.

Roles are part-time or full-time seasonal, with night shifts and weekends required. Pay ranges from $20–$25 per hour, on-site at our beachfront restaurant.