Customer Care Specialist: Service & Solutions Advocate

Industry Analysts, Inc.; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

RJ Young is seeking a Customer Care Representative who is passionate about delivering exceptional service. This role serves as a key point of contact for both internal and external customers, handling inbound calls and emails while helping resolve service and supply requests efficiently and professionally.

The ideal candidate will possess strong communication skills, a patient attitude, and the ability to coordinate with technicians and parts teams to ensure timely resolutions in a fast-paced

Responsibilities

• Handle inbound calls and emails to resolve service and supply requests efficiently.

Job description

RJ Young is seeking a Customer Care Representative who is passionate about delivering exceptional service. This role serves as a key point of contact for both internal and external customers, handling inbound calls and emails while helping resolve service and supply requests efficiently and professionally.

The ideal candidate will possess strong communication skills, a patient attitude, and the ability to coordinate with technicians and parts teams to ensure timely resolutions in a fast-paced