Customer Care Specialist - Remote, Growth & Rewards

Globe Life AIL - McQuade Organization; United States; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Health benefits

Retirement plan

Career advancement

Team culture

Job summary

Globe Life AIL - McQuade Organization in Huntington, WV is seeking a full-time Customer Care Specialist with soft sales experience. You’ll be the first point of contact, helping clients navigate the process of protecting what matters most for their families, whether from our local office or remotely.

This entry-level role emphasizes strong communication, problem solving, and teamwork. You’ll receive paid training, weekly pay, benefits, and opportunities for career growth within a supportive,

Qualifications

• Experience in customer service or soft sales is a plus.
• Strong written and verbal communication abilities.
• Ability to learn quickly and manage multiple priorities.

Responsibilities

• Serve as the first point of contact for customer support via email, phone, and live chat.
• Respond to inquiries, assist with services, resolve issues, and guide the customer journey.
• Update and maintain support documentation and FAQs.
• Collect and route customer feedback for internal improvement.
• Demonstrate empathy and perseverance in resolving client concerns.

Skills

Communication skills

Customer service mindset

Multitasking

Team player

Tools

CRM platforms

Job description

Globe Life AIL - McQuade Organization in Huntington, WV is seeking a full-time Customer Care Specialist with soft sales experience. You’ll be the first point of contact, helping clients navigate the process of protecting what matters most for their families, whether from our local office or remotely.

This entry-level role emphasizes strong communication, problem solving, and teamwork. You’ll receive paid training, weekly pay, benefits, and opportunities for career growth within a supportive,