Remote Customer Benefits Specialist (Entry-Level Training)

AO Globe Life; United States; Remote; USD 60,000 - 150,000; Full time

Benefits offered by this job

100% remote work

Comprehensive training

Performance bonuses

Flexible scheduling

Career advancement

Supportive virtual team

Life/Health/Retirement benefits

Job summary

Globe Life AO is hiring a Remote Customer Benefits Specialist to join a 100% remote, U.S.-based team. This entry-level role offers full training and no prior insurance experience is required, with immediate openings and a path to growth.

You will handle client communications via phone, email, text, and virtual meetings, explain insurance benefits, and maintain accurate records while pursuing individual and team performance goals in a supportive virtual environment.

Qualifications

• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Strong organizational and time-management abilities.
• Basic computer skills and reliable internet access.
• Ability to work independently in a remote environment.
• Must be at least 18 years old.
• Must be authorized to work in the United States.
• Willingness to obtain the required Life and Health Insurance license.

Responsibilities

• Communicate with clients through phone calls, emails, texts, and virtual meetings.
• Introduce and explain available insurance benefits and coverage options.
• Assist clients with policy questions and benefit updates.
• Maintain accurate client records and documentation.
• Build professional relationships and provide excellent customer service.
• Participate in virtual training and team meetings.
• Work toward individual and team performance goals.

Skills

Communication skills

Interpersonal skills

Positive attitude

Willingness to learn

Organizational skills

Time management

Basic computer skills

Reliable internet access

Remote work independence

License readiness

Job description

Globe Life AO is hiring a Remote Customer Benefits Specialist to join a 100% remote, U.S.-based team. This entry-level role offers full training and no prior insurance experience is required, with immediate openings and a path to growth.

You will handle client communications via phone, email, text, and virtual meetings, explain insurance benefits, and maintain accurate records while pursuing individual and team performance goals in a supportive virtual environment.