Customer Care Specialist, Pest Solutions | Weekly Pay

The Shield Companies; Fort Lauderdale (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision options

401(k) with match

Paid holidays

Job summary

EcoShield Pest Solutions in Fort Lauderdale seeks a Customer Service Representative to be the frontline for our customers, handling inquiries by phone, email and messaging, and coordinating scheduling with field teams.

You will log interactions in our internal systems, support appointments, and help maintain precise records while delivering friendly, proactive service as part of a fast-growing company.

This role offers weekly pay, benefits, and opportunities for growth.

Qualifications

• 6+ months of customer service experience.
• Strong communication and conflict-resolution skills.
• High School Diploma or GED preferred.

Responsibilities

• Handle inquiries via phone, email and chat, resolving issues promptly.
• Schedule pest control services and coordinate 4-point home inspections.
• Maintain accurate records in internal systems and support schedule adherence.

Skills

Customer service

Conflict resolution

Communication skills

Education

High School Diploma or GED

Tools

Internal systems

Job description

EcoShield Pest Solutions in Fort Lauderdale seeks a Customer Service Representative to be the frontline for our customers, handling inquiries by phone, email and messaging, and coordinating scheduling with field teams.

You will log interactions in our internal systems, support appointments, and help maintain precise records while delivering friendly, proactive service as part of a fast-growing company.

This role offers weekly pay, benefits, and opportunities for growth.