Customer Service & Order Specialist

Domino's Franchise; Decatur (AL); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading pizza franchise in Decatur is seeking a Customer Service Representative to be the first point of contact for customers. Responsibilities include accurately taking orders, handling customer complaints, assisting in food preparation, and maintaining store cleanliness. Ideal candidates should have strong communication skills and a positive attitude, with the ability to work in a fast-paced environment. Applicants must be at least 16 years old.

Qualifications

• Must be at least 16 years old.

Responsibilities

• Greet customers warmly and assist them with their orders.
• Accurately enter customer orders into the system.
• Provide product recommendations and promotions.
• Resolve customer complaints efficiently.
• Assist in food preparation and maintain store cleanliness.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills for handling transactions

Ability to stand for extended periods and perform physical tasks

Team-oriented with a positive attitude

Job description

A leading pizza franchise in Decatur is seeking a Customer Service Representative to be the first point of contact for customers. Responsibilities include accurately taking orders, handling customer complaints, assisting in food preparation, and maintaining store cleanliness. Ideal candidates should have strong communication skills and a positive attitude, with the ability to work in a fast-paced environment. Applicants must be at least 16 years old.